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My passion for hotels and for happiness at work will be come together in a book during 2017.
Alexander Kjerulf, the famous Danish Chief Happiness Officer and international speaker, and I will bring together the research around happiness at work and the practical world of the hotel industry. Do you have a compelling story about a great/awesome hotel stay? Have you experienced a challenge that was resolved in a fantastic way? Or have you had terrible guest service in a hotel or in a restaurant? We would love to hear your story in as much detail as possible. Leave it here as a comment or email me@monikahilm.com. We look forward to read your stories.
16 Comments
25/4/2017 07:20:32 pm
The author seems to be attached to the hotel field because of her book on happy hotel. She has mentioned each and everything so perfectly that reader finds himself easy reading her post. You need to be happy and show a smiling face to the guest so they are attracted towards the hotel. 2/5/2017 11:58:46 pm
The one who have completed their hotel management course and are looking for a suitable job can contact here. They will be given the perfect salary package with other facilities as well. I will firstly try my luck in this field as soon as I complete my studies.
Beryl bocquet
6/7/2017 10:34:12 pm
Hello Monika 8/2/2018 09:16:18 am
The Riverside Inn is an historic inn and restaurant located on the banks of the Leland River just a block from downtown Leland, Michigan. 17/2/2018 08:34:42 pm
The law changed in 2006 meaning fire risk assessments must now be regularly performed by all UK businesses with premises as a legal requirement. Employers must now inspect for the risk of fire in the workplace and apply fire precautions to identified fire hazards. This important change puts full responsibility of fire safety onto the employers and with local fire authorities reviewing business premises are complying with the new legislation. If you're worried about this then this would usually involve viewing a copy of your latest fire risk assessment. 26/3/2018 09:41:51 am
I am a kind of person which believes in Great Service create Great Guests. If you are constantly improving the culture of your hotel as per the customer comforts, you will surely end up building a masterpiece. Thanks for the wonderful book. Loved it. 9/8/2018 06:39:34 am
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Hotels will always have their various ways on serving their guests. Some are according to international standards, but there are personal rules they set so that they can definitely offer something new to their people. I am hoping that more people will be given the chance to experience what a five star hotel experience can be. Sometimes, we need to spoil ourselves and see the luxurious type of life at least for a couple of days, isn't it? 7/1/2019 03:23:35 am
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Monika HilmMy passions are managing and improving the results of hotels through employee centered processes. My motto: "Put your employees first and the rest will follow. Don't just say it - show it through the actions that you take". Archives
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