MONIKA HILM
  • Put your people first
  • Speaker Engagment
  • My WHY

Hospitality Thoughts

Happy Hotels - the book 

6/1/2017

16 Comments

 
My passion for hotels and for happiness at work will be come together in a book during 2017.
Alexander Kjerulf, the famous Danish Chief Happiness Officer and international speaker, and I will bring together the research around happiness at work and the practical world of the hotel industry.

Do you have a compelling story about a great/awesome hotel stay?
Have you experienced a challenge that was resolved in a fantastic way?
Or have you had terrible guest service in a hotel or in a restaurant?

We would love to hear your story in as much detail as possible.
Leave it here as a comment or email [email protected].

We look forward to read your stories.

16 Comments

    Monika Hilm

    My passions are managing and improving the results of hotels through employee centered processes. My motto: "Put your employees first and the rest will follow.  Don't just say it - show it through the actions that you take".
    I love discussions, debates and people with opinions.
    ​Email [email protected]
    ​

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  • Put your people first
  • Speaker Engagment
  • My WHY