The more I learn about how managers are expected to behave and work the more convinced I become that we should cancel all manager titles.
As per the encyclopedia a manager is a person who manages or is in charge of something. Managers can control departments in companies, or guide the people who work for them. Managers must often make decisions about things.
The word manager implies that you are controlling and decide things about people who work for you. The manager should manage, right?
Who today wants to be managed? We want to be self-thinking, self-driving and deciding for our self, right?
Then comes this wonderful comment: They are not able to manage themselves, I have to tell them what to do, otherwise nothing gets done. We are so quick to judge and be condescending towards others and put ourselves above what applies to other people. The interesting part is that we did not all start as manager, unless you started your own hotel, most of us have worked ourselves up from lower positions to the more senior positions. However, along the way we have forgotten how it felt to be lead by manager who decided everything over our heads. How we sat in the staff canteen complaining about the boss taking decisions that did not make sense for us as a team neither for the guest, but rather complicated the processes for us all.
Once we become manager for a team. department or hotel we want to be the decision maker, the respected person who has super status and being treated like a King and have privileges that only we imagined seeing the boss have.
Some of these privileges could probably be justifiable as the leadership wants to explore and experience like the guest, or sat in 5 meetings in a row and therefor missed lunch and dinner and asking for food delivered to the office to be able to finish their work while eating. Many of these which could be easily understood by the team if explained. However it could be good to let others also try these experiences out. Therefor "cross exposure" or "work as your boss" can be excellent exercises to engage in.
Overall the trends leans toward to Rid your mind of the word “manager” and replace it with “leader”. Leaders don’t require titles or promotions, they are people that inspire and motivate without regard to the setting or the team.(https://www.wikihow.com/Manage-People).
My passions are managing and improving the results of hotels through employee centered processes. My motto: "Put your employees first and the rest will follow. Don't just say it - show it through the actions that you take".